October 13 2011|06.00 AM UTC

Erik Chang

Switching to Online Banking

Category: Banking, Featured, SRTags: , , , , ,


Getting bank customers to switch to online banking versus other channels can save financial institutions billions. However, this can be easier said than done. Below are some things that can be done to increase online banking adoption and usage as well as innovative new ways to reward customers for making the switch.

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{ 2 comments… read them below or add one }

Online Checking Account October 14, 2011 at 8:54 am

I prefer online banking as opposed to actually stepping foot inside a branch office. Typically speaking my days are filled enough as it is. If there are things I can knock off my to do list on my phone or computer great! I do however want the option to be able to speak with a local teller if I so need to.

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TustinTim October 26, 2012 at 10:26 am

In my QuickBooks consulting practice, online banking is absolutely essential to good service. It has come a long ways from the earlier days.

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