November 17 2009|01.24 PM UTC

Erik Chang

9 Ways ISPs Screw You Over

Category: UncategorizedTags: , , , , , , , , ,



It’s tough to watch TV for more than ten minutes without being begged to switch Internet Service Providers. Indeed, competition for your ISP dollars is so fierce that we often see back to back commercials for different companies that provide nearly identical services. And if you believe the marketing, every ISP offers “blazing fast” speeds, “award-winning” customer service and just about everything short of eternal youth for “only $39.95 per month.” Naturally, such high and mighty promises are cause for some skepticism about what you actually receive. Today we shine the spotlight on 9 ways ISPs do and have screwed customers over, in spite of their bold claims and hefty fees.

Bandwidth Throttling


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One oft-protested behavior of various ISP’s is the throttling – that is, limiting – of bandwith at certain times or for certain uses. Some ISPs simply limit one’s bandwidth during peak usage hours when the network is under stress. An example might be that between say, 6PM and 10PM, upload and download speeds are somewhat reduced to ensure there is enough bandwidth for all their ISPs customers. However, other ISPs (such as Comcast) have made headlines for throttling bandwidth for certain types of traffic – such as peer-to-peer file sharing. Under such a setup, one’s Internet speeds are curtailed when engaging in activities the ISP personally disapproves of or wants to discourage. This has led to outcries of deception and false advertising, as most customers (understandably) assume the promised bandwidth amount applied to anything they chose to do online. NewTeeVee.com offers a 5 step test to check if your ISP throttles P2P, for those concerned or interested.

Deceptive Speed Claims


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Examine the fine print on most ISP commercials, and you will likely find that the promised Internet speed (say, 10MBPS) has the words “up to” in front of it. As it turns out, this is often a clever means of dodging the truth about the actual speeds you are likely to receive. According to P2P.net, Canadian ISP Bell was targeted by an ad campaign urging Bell’s customers to run independent speed tests on their connections, as well as warned that “what you are paying for may not be what you’re getting.” Remarking on the story, P2P.net acknowledges the common “industry practice of advertising the maximum or “up to” speeds for customers, rather than minimum or actual speeds that customers typically obtain.” Even more troubling is a recent British study claiming that over 50% of broadband users in the UK surf the web at “less than half the speed” they thought they were getting.

Targeted Advertising


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Increasingly, some of the most passionate complaints against ISPs have involved privacy concerns. A case in point is Charter’s decision in 2008 to begin tracking its users’ search behavior and using them to insert ads into their results. Billed by Charter as an “enhancement” of the user’s “online experience”, the practice was, at bottom, little more than an unexpected intrusion into consumer privacy designed to create extra ad revenue for the company. While customers did have the ability to opt out, Consumerist reports that this was almost more burdensome than the advertising. Keeping one’s search activity private required submitting “their personal information to Charter via an unencrypted form” and downloading a “privacy cookie that must be downloaded again each time a user clears his web cache.” Clearly, Charter went out of its way to make this “enhancement” all but mandatory – and supremely annoying.

ISP Wiretapping


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2007′s Communications Assistance for Law Enforcement Act mandated that all ISPs enable the feds to “wiretap” Internet transmissions in much the same way they do phone calls. Naturally, privacy-conscious web surfers see this as an intrusion on their Internet travels. WebProNews, for example, quotes a concerned citizen as claiming the new wiretap law “represents a potential holiday for dirty cops who don’t have warrants to use these back-doors” and spy on what innocent people are doing online. Kevin Paulson of ThreatLevel also felt that making it easier for governments to wiretap would create “more reason to eschew old-fashioned police work in favor of spying.” Needless to say, CALEA-approved web spying isn’t something the big ISPs are too eager to talk about in their ad campaigns.

Ad-Filled “Website Not Found” Pages


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Always on the lookout for new sources of revenue (however small), some ISPs have taken to displaying ads in their error pages. For instance, when you visit a website that is down or non-existent, the standard “website not found” error page may now contain advertisements that your ISP gets paid for displaying. While not as offensive as throttling bandwidth, it is still irksome that an ISP would stoop to putting up ads on error pages as a way of squeezing even more money out of its userbase.

Deep Packet Inspection


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Another serious gripe privacy advocates have with ISPs is what is known as “deep packet inspection.” Without leading readers through swamps of technical jargon, deep packet inspection is the practice of examining a user’s Internet habits in gross detail, such that exactly what they are doing is plain to any observer at the ISP. One common use of DPI alluded to earlier is targeted advertising. According to Wikipedia, “as many of 10% of US customers” have already been tracked by DPI for advertising reasons alone. However, it is also been used by ISPs to police copyright infringement by detecting when someone is or may be downloading songs or movies – and some ISPs go a step further by turning this information over to inquiring record labels. Furthermore, privacy advocates fear that the “lawful intercept” justification of DPI could eventually be used for censorship or oppression (as is currently done in China.)

Packet Spoofing/Forgery


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It’s one thing for ISPs to throttle the speed of P2P downloading, but quite another to actively interfere and prevent it from occurring. Regrettably, this appears to be exactly what Comcast did during 2007. As the Electronic Frontier Foundation reports, Comcast engaged in what is known as “packet spoofing” (or packet forgery) by interrupting file transfers with bogus packets that killed any P2P downloads a user happened to be engaging in. For instance, a user who was trying to download an album’s worth of MP3s would literally have packets injected into his connection that caused his MP3 downloads to fail. Nor was this an acknowledged policy on Comcast’s part – according to EFF, it was discovered by a savvy customer who detected the forged packets by running a packet sniffing application on his computer. Since high download speeds are arguably broadband’s biggest selling point, it seems especially malicious that an ISP would conspire to prevent that exact thing from happening once someone paid to use the service.

Inadequate Virus/Spyware Protection


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ISP’s have also come under fire for charging high subscriber fees without adequately protecting consumers from spyware, viruses and other forms of online fraud. Generally speaking, service agreements between you and your ISP indemnify them from responsibility for any damage or losses caused by spyware or viruses you get infected with on their network. Instead, users (many of whom don’t know the first thing about Internet security) are left to fend for themselves with any number of unsupported and unfamiliar “scanning” tools that attempt to remedy problems after they’ve had time to wreak havoc. Many is the individual who has lost valuable data or had his identity stolen in connection to a virus the ISP did little or nothing to prevent.

Sneaky Fees


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ISPs may not receive as much fee-related criticism as, say, wireless phone providers, but they are far from blameless. MSNBC reports on a telling example back in 2006, when a a $2-$3 per month federal tax on DSL users was taken off the books. But rather than lowering its subscriber fees by $2-$3, Verizon thought better of it and kept fees the same by adding a “supplier surcharge” fee. Its amount? You guessed it – $2-$3. Other ISPs quickly followed suit, innocuously labeling the new fee a “regulatory cost recovery fee” as though nobody would question it. Luckily, investigative pressure (and the threat of an FTC probe) nixed these fees in a hurry, but the ISP’s willingness to enforce them suggests all consumers need to cast a skeptical eye over their bills every now and then.

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{ 44 comments… read them below or add one }

ghabuntu November 17, 2009 at 2:10 pm

Hey man. Thanks a gazillion for this wonderful post. I think 7 of those points squarely apply to my damn ISP. I would also add the process one has to go through to even unsubscribe from a service. It can sometimes be as though you were asking for the thumbprint of God Himself.

I wish there was a way to talk sense into the heads of those running these fleecing companies. Thanks again for a wonderful work.

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Squash November 17, 2009 at 8:07 pm

Good list, but I have a problem with your “virus/spyware” complaint. Almost this entire list decries ISP’s tapping into your connection or playing with your packets. They can’t protect you from viruses or spyware without doing just that.

As anyone who has any experience with this sort of thing, it is very difficult to do this type of network based protection right. And it will always come at a price. Even higher fees, frustrating customer service calls etc. This is something that is better left to the consumer. Everyone knows they need virus protection, so putting the responsibility on the ISP seems like a solution looking for a problem.

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devilsadvocate November 17, 2009 at 8:38 pm

I work for an ISP, and while I won’t comment on the generalities brought up here, I do have a point to make. When the speed is listed as “up to 10 megs” for example, this is often because the bandwidth is literally capped at that. Speeds can otherwise be affected (and the ISP network can be at fault), but unless you’re using a service that removes bandwidth caps for non-peak usage (and ours is an example), if you pay for 10 megs, you are allowed 10 megs.

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Kevin November 17, 2009 at 9:11 pm

As for #8, spyware/virus protection, it is not the responsibility of the ISP to protect the user from these threats. Anyone stupid enough to engage in behavior that would expose themselves to these threats and not take measures to prevent them deserve what they get.

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Mike November 17, 2009 at 9:32 pm

I agree with some of these issues but I do not think that ISP’s should have any responsibility in virus/spyware scanning. I mean we complain about them controlling our traffic yet want them to protect us from bad traffic. We don’t get it both ways. Also the up to speed makes sense to me since you can’t get exactly 1.5Mbps all the time so having a range makes sense. I think that end users need to do a little research before just signing up for a service willy nilly. Yes ISP’s can and have screwed us over many times but don’t take the blame entirely off stupid users. Knowledge is power.

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Matt November 17, 2009 at 10:19 pm

I work for a major ISP, and I can tell you that most of these are absolutely ridiculous. A national ISP does not care about individual users and what you do online. In fact, to think that people are sitting around watching what you do online is downright paranoia. What company would have the time to spy on all of it’s users, and why would they care?

Sure, there are cookies and adware that track your web usage for marketing and research purposes, but this isn’t related to your ISP. If an ISP did do that, it would inevitably turn into a major lawsuit that no company wants to have.

The part about the speed is also not fair. Anyone that knows anything about broadband communication knows that the available bandwidth and speed can fluctuate. They promise “up to x Mbps” because they know that you won’t always be getting that speed. A lot of the time, especially with cable providers, you can actually get more bandwidth than you pay for.

It’s all about the nature of the service and technology and not as much about the ISP being a meanie.

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Trevor November 17, 2009 at 10:19 pm

Typo: “It’s amount?” –> “Its amount?”

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Mike November 18, 2009 at 2:58 am

None of this is true in sweden, where the isp’s actively fight the music companies (at least mine). I have my promised 8 mbit download and upload speed. No sneaky fees, in general my experience with my isp is great.

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Aaron November 18, 2009 at 3:16 am

I highly doubt that MOST of these reasons are rediculous. Im pretty sure MOST of them are true. You work at an ISP, of course you are going to be biased for them, its your JOB.

Anyways… I used to be a comcast customer, and I KNOW for a fact, that they did bandwidth throttling among other things.. because I was affected by it. And now, if you use a P2P downloading program, and download stuff, they will send you a letter warning you that they will END your service if you continue. I remember getting a letter for downloading an episode of HEROES. Utterly rediculous. You can STREAM the shows for free, but you cant download them?

As for the Virus protection stuff… I think its up to the user to protect themselves, not the ISP. I use nothing but the default Microsoft Firewall that comes in the OS, and Ive not had any problems whatsoever… but Im also smart enough to know what NOT to click on, what not to download, and what websites not to travel to.

Again, like a previous poster said, “Knowledge is power.”

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-G November 18, 2009 at 7:15 am

how about incoming and outgoing port blocking ?
Then there is reporting that all their IPs are registered as spam sources , etc etc etc

-g

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Sam November 18, 2009 at 7:41 am

I agree with all but the point about anti-virus/identify theft. When is the user/individual going to take accountability for their ignorance instead of blaming it on others.
You cannot complain about DPI and throttling the same breath as the ISP not controlling Spyware/viruses. Because to do those things, they would have to be intrusive.
So choose either Liberty or Security, you cannot have both.
I for one am for Liberty. And with that I take the responsibility for myself and my devices connected to the internet. It is my responsibility to keep my data protected and prevent any intrusion into my systems. If I cannot do it myself, there are organizations and their software to assist me.

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Random Guy November 18, 2009 at 8:22 am

Its funny how ISP Employees defend their company as thought the company would don anything to protect its employees if it would cost them more money…

All of what you said is true and clear, except for maybe the virus protection. I agree with other posts that it is the users responsability to protect their personal computers and private network.

In regards to their “up to” speeds, I would say the fault is not advertising your max speed, thats just good advertising. The problem however is the fact that ISPs usually offer MUCH less than that. What they need to do is offer a clear QOS in which they promise to keep speeds at a minimum of X MBps a minimum of 90% of the time.

Bottom line, in terms of Quality of Service, what people need to do is ask customers in their area for references, that way they can decide which ISP offers the best service in THEIR area.

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Elyna November 18, 2009 at 8:37 am

Agree with your targeted advertising- but the pictorial you use is 100% misleading. The ads that you’re shown in the SERP is based on your search history as recorded by Google if you’re signed in and accepting cookies or based on your current search query. Other BT advertising, especially that involving data gathered on a user and sold by ISPs, exists but is sold in other places- Google would never allow an ISP to take over their SERP which is one of the major sources of revenue.

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shad November 18, 2009 at 9:20 am

I would like to add a 10th one to the lie. PORT BLOCKING. ISP’s should be just a gateway to the internet. If I want to put up a web server and use some of my bandwidth for that it should be my right, same goes for a email server or FTP or whatever. Instead they block certain ports to prevent users from doing this unless they upgrade to a “busniess account” and of coarse they charge 3-5 time more for that type of account.

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Marco November 18, 2009 at 9:35 am

Its understandable that ISP employees try to “defend” their employers, but I didnt see anywhere in your comment “Mat” a sentence related to the packet spoofing or injection, and to hell with, who would have the time to look at internet activity, that’s your main business, of course you have resources, time and people doing it. I work for a small sized school district and we do packet inspection to improve efficiency, a nation wide company cant afford to do it?

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Stefan November 18, 2009 at 9:50 am

Poor Americans :(

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doesnt matter November 18, 2009 at 9:59 am

Good list, Don’t agree with the spyware/virus scanning though. I feel its everyone’s own responsibility to buy their own protection. Mcafee is what, $50 a year? People pay a lot more to insure a house or car, so im sure everyone can afford $50 a year to have a computer that runs well.

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Adrian November 18, 2009 at 10:46 am

I think it’s about time ISPs start implementing and advertising a minimum speed guarantee.

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bob November 18, 2009 at 10:50 am

good post, lots of good info here and valid concerns. i’ve worked for a major ISP myself in the past and unlike some of these other clowns here, ive thought for a long time now that things need to change. only one i question is the virus/spyware complaint.

my big gripe is bandwidth overage charges. so much so that i’ve gone out of my way to find an ISP that doesn’t have limitations like this. if you look at what little the ISP pays for this bandwidth usage compared to what they charge you is just insane.

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Tim November 18, 2009 at 11:06 am

@Matt

Although you make semi-valid points, you fail to address the more alarming practices. For example, you did not address the deceptive charges, the packet forgery, or even the bandwidth throttling.

It’s the future of the internet and it time we changed it.

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Someone November 18, 2009 at 11:07 am

Who here thinks that the guys who “work for” an ISP work in their PR dept?

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jcmar November 18, 2009 at 12:28 pm

I work for a major ISP and I have to confirm everything here is correct. The sneaky fees, bandwidth throttling, even the inflated “up to” speeds to compete with other providers since all customers can do is compare these numbers.

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Kevin Koenig November 18, 2009 at 12:59 pm

Techsavvy Rocks! Cogeco Bad!

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1984 November 18, 2009 at 1:02 pm

Matt,

Are you getting paid by the ISP to say that? Maybe it is the LSD that i had just taken by some guy with a CIA badge…

There are clear cases where the ISP was involved in some lucrative business practices. The author gave clear examples. Just like the phone companies didn’t allow wiretapping. It is about money. Once see you how much money they are making off advertising you will understand. Hell, if i can get paid for post an ad right now i would.

Google is a good example of “marketing and research purposes” as you claim. They scan my emails. Over the past few months i have joined several car forums. The little advertising bar over my emails magically changed to match what the bulk of my emails were about. Your right, they don’t have PEOPLE reading my mail only computer programs. Jeez what a big difference. Maybe it is searching the dirty conversations that my wife and i have. Maybe it will save my attachments too? Oh boy… that LSD is really kicking in. I wonder if he will charge me for the next hit?

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gloubi November 18, 2009 at 10:29 pm

surprisingly enough the fact that many isp prevent their customer from a full internet experience with a set of technical limitations such asymetric bandwith (way less upload capacity than download), blocking ports, offering centralized services on their servers, no static ip, sharing your internet access,etc.

all this means customer are not allowed or able to host their own internet servers which means they’re not really part of internet.
Maybe some of you guys remember that time when john@arcturus.mydomain.org referred to the user named john on the box named arcturus where john emails arrived. At that time, instant messaging was made by connecting directly to the other person’s computer.
This was a time when the internet had a huge potential of giving autonomy and independence to people.

now the internet is becoming more and more of a surveillance tool, instant messaging goes through big corporations’ servers, so do emails, personal data is stored on social sites servers, and so on.

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Uncle November 19, 2009 at 12:27 am

“I work for a major ISP, and I can tell you that most of these are absolutely ridiculous. A national ISP does not care about individual users and what you do online. In fact, to think that people are sitting around watching what you do online is downright paranoia. What company would have the time to spy on all of it’s users, and why would they care?”
Of course you don’t have people watching, servers are all programmed to do the work. Shaw admits they throttle in the fine print. DPI is also done to slow P2P down. It sounds like your the secretary for a CEO if your that uninformed.

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CheezeCracker November 19, 2009 at 1:50 am

Can anyone explain why my ISP whom’s slogan ends with …astic has been lowering my speed since about the third month of subscription? I don’t do any torrents and by far am not a heavy user other then gaming. I’ve started at 18Mbps and am not at 8Mbps DL and had an amazing 13Mbps and am down to 1.5Mbps UP speed? I have to say, I am paying only for 6Mbps so I should’t complain, but what gives, why spoil users and then slowly trickle the service down to just average performance?

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ISPSrTech November 19, 2009 at 3:15 pm

I work for an ISP. Yes we control bandwidth. If we didn’t we couldn’t buy more bandwidth without charging more. The few hogs we have can hog all of their 1.5mg they want to. Yes we block P2P for the same reason. Bandwidth hogging. Both up and down. Yes we look at packets. How else would we be able to do Junk/Spam filtering they want us to do.
The way I look at some of this stuff is, If you don’t like it move. As stated most ISPs are doing some or all of these things. So moving is like changing seats on a sinking ship.
If a customer wants it 100% all the time then they should start their own ISP. Then they can do anything they want. But wait who so above them. AT&T or Comcast or some large CO like them? So no matter what one does someone will always have control. I think time is better used by enjoying what we do have. It was not to long ago we did have any of this. It would also be good to remember when a customer becomes a customer they are really asking to JOIN someone elses network. When we join the ISPs network it’s the ISP rules.
That’s all for now. Have a nice day.
ISPSrTech

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Anon, a moose November 19, 2009 at 4:49 pm

I’m still laughing over the post by Aaron above.

Yeah, dude. It’s called a Cease and Desist order. For violating the copyright of NBC by stealing episodes of their show.

When NBC streams it, they have permission. Because they own it.

When you download it from some stranger, they don’t have permission. Because they don’t own it.

This really has so little to do with Comcast it’s hilarious. You should learn some copyright law.

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Mike November 20, 2009 at 2:26 am

Most ISPs provide antivirus suites these days, unfortunately they are mostly bloat and you are typically better off getting your own software.

Something you missed was an update that Comcast made to their customer agreement a while back stating that they had the right to install software on a customer’s computer without the customer’s permission. Needless to say I promptly called their customer service, complained repeatedly about that section of the agreement, and canceled my service with them.

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illumin8 November 20, 2009 at 7:33 pm

Thanks alot for this post.
Its actually news.

The post by the anonomous Comcast employee above should be read as -
“Learn about copyright law so you can change it.”

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Matt November 21, 2009 at 12:11 pm

What about packet forgery you say? My company does not do these things. Comcast? They might. I don’t work for Comcast so I don’t have the experience to comment on that.

No, I don’t work in PR. What good would that do defending Comcast when I don’t work for Comcast? I work in Network Security and I have previously worked in Tech Support for the same company. We do not throttle bandwidth. I know that because last month by bandwidth consumtion over was 100GB.

Certain ISPs do throttle to conserve the bandwidth of the network. One person downloading the normal load of 100 people will affect the connection speed of users around him. If you cannot see the implication of why you can’t download every hentai porn episode that has every been released to DVD in a 24 hour period, then perhaps you shouldn’t be making the argument.

As far as blocking and sabotaging P2P connections, I would like to see evidence of this from any major ISP, packet by packet.

If you mean packet analysis and packet filtering, then yes we do that. The article seemed to imply that we are eagerly hunched over our desks watching your every move and transaction. We monitor for security and to collect statistics. It’s not like they’re watching Bleach with you on Hulu.

As far as the guy that is having problems with advertisements matching his email spam, that’s your own fault. Get a cookie blocker and stop telling the world where you go on the internet. That has nothing to do with your ISP. Any smart advertising group will just get usage information from you with cookies or from Google. They do not need to pay off your ISP, they will collect this from your own stupid habits.

What I’m trying to say is that not all companies have these problems. Don’t generalize

Biased? No.

It’s just that you people sound like customers I have dealt with in the past whose heads are full of conspiracy theories and irrational, unrealistic expectations of an ISP.

Thank you.

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Drusilla November 21, 2009 at 9:53 pm

Interesting posts. What I want to know is what can one do about the bandwidth issue? I pay an extra fee for ‘up to’ 15mbps, but I VERY rarely see that. Most of the time when I run a speed test (nearly daily) it’s ‘up to’ about 4mbps. After a while I end up calling in, and get a runaround on the phone “well have you restarted your computer lately?” or “you need to turn off your anti-virus protection because that’s causing your problem” but when I do get off the phone after usually resetting the modem I have 15mbps. Yet sure enough, when I run the speed test (speedtest.net) it’s back down again. *sigh*

I don’t know nearly enough technical jargon to know what to say to the help-desk tech when he tells me that there is probably just static built up on my cable and I need to unscrew it and wipe it off… but I do have enough sense to know that half the stuff they tell me is blatantly wrong. So really, what can a normal person do?? How can we know that it isn’t just normal user fluctuation that is bringing down the speed to unacceptable levels but something the ISP is actually doing?

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Airfell November 21, 2009 at 10:02 pm

@ ISPSrTech

The problem is that this is not how it MUST be as you make it seem. Its primarily the USA and China that control your internet so much. Granted, China holds the seat for control due to government, and here its just greedy corporations, but the fact is, it still does not have to be this way.

This is why America is also quickly falling behind in global average internet speeds. EU keeps getting faster while US gets slower. Greed vs progress.

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Marco November 23, 2009 at 9:44 am

What about all the users that have been banned until they prove they deleted their illegal downloads?
Ive seen it myself, I helped a friend prove that the her wireless network was compromised and used for illegal downloads, then the ISP removed the ban. How did they find out about those downloads?

too funny

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Joe_public November 27, 2009 at 9:07 am

Great article, sadly it won’t result in any change. On the speed front, imagine if GM sold cars that got ‘up to’ 80MPG but only averaged 12MPG. On the content front if your wife bought chicken soup at the store but the store ‘censored’ chicken because they were vegetarians? Or you go to a McDonald’s drive through and they had the police arrest you because they thought you stole the groceries in your back seat?
Laws that make no sense will result in a contempt for all laws. Egypt -> Rome -> Spain -> UK -> USA -> ?
Did we forget that ‘we the people’ thing?

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Beavis November 28, 2009 at 7:14 am

Nice research, but it should not be the ISP’s job to identify and stop a user from getting infected with a virus or spyware. That’s all on the user. Your whole post is about keeping ISP’s out of personal business and what a user has on their machine is very personal.

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DNS Hijacking Sucks! November 28, 2009 at 8:37 pm

About the “Website Not Found” pages — you shouldn’t even get these pages, whether or not they have advertising. You should see whatever your browser decides to display when a domain name is unresolved.

ISPs are breaking the basic workings of the Internet by replacing an unresolved domain name error return with the IP address of “website not found” page.

They do this for all internet applications, even ones that are not web browsers. They are intentionally violating the operating rules of the internet to snatch some web traffic.

With some knowledge you can configure your computer to use other domain name servers that are not broken this way.

See also: http://en.wikipedia.org/wiki/DNS_hijacking

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Hayzero8 November 30, 2009 at 4:20 am

Hi – Good work. I work for an ISP and I will say that this does happen. The only thing I’m commenting on is the statement regarding the words “up to” This is because of the customers potential line speed. They may sign up for that particular package (10 MBPS) but their line might not be able to handle that kind of speed, so the ISP’s are covered if they don’t get that actual speed. However, the customer should be told what their expected line speed is on the call. We are leaglly obliged as the provider to give that info now in the UK atleast.

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Immi December 2, 2009 at 2:14 pm

It’s not the responsibility of the ISP to protect customers from viruses.

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sarah1of4 January 1, 2010 at 6:51 am

nice post =] its a pity they’re all as bad as each other. I live in the UK and sometimes my speed is an eighth of what they say it can reach.. bastards.

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sean January 6, 2010 at 8:23 pm

We have Comcast at our business and had packet and corruption problems on arbitrary downloads over the cable modem. Comcast claimed they didn’t have the ability to repair the issue. Turned out that our regular network use (college campus) looked like p2p traffic, but they denied that it was their problem.

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Maitrefrodato February 26, 2010 at 5:52 pm

Im not a moocher, Hank. Why do you ask that? For instance, to spend it. Thats not what I mean. The wrinkles of amusement deepened about his eyes. We are dealing with a matter of science. I dont blame our metallurgical department! She raised her face to him, in obedient indifference.

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firedog insurance October 14, 2010 at 6:53 am

I am very happy you wrote that post.

Sincerest Regards
Socorro

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