December 22 2009|10.10 PM UTC

Tony Adam

Blackberry outage majorly affects North American users

Category: News, WirelessTags: , , , ,

These days, a Blackberry outage is seemingly a common theme as of late, which can not be good for RIM overall. This is the second time in two weeks we’ve seen a massive widespread outage like this to Blackberry users. Just last week there were many reports of Blackberry outages on December 17th according to PDABlast and ReadWriteWeb. It is being reported by BerryReporter that the outage might be caused by the latest Blackberry messenger update, which was released during the downtime.

Blackberry users seem irate over the issue just by looking at the number of users complaining over twitter, a simple twitter search for blackberry gives you more insight as it is a trending topic at the moment.

Blackberry outage search results on Twitter

This can’t be good for RIM and the Blackberry product line with its products like the Blackberry Tour unable to put a dent in iPhone sales and now with the Android market growing rapidly with products like the now popular Droid. According to AdMob’s Regional Smartphone Usage Report, the Apple iPhone, which is growing rapidly at approximately 40% market share is already massively stunting the growth of RIM’s products which have shrunk to 14%.

What do you think? Do you think the Blackberry outages could cause a massive swing in Blackberry users to switch to other phones?

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{ 8 comments… read them below or add one }

captaincrunch December 22, 2009 at 10:49 pm

omg. what will you do without bbm and internet??? have to text or call people?? what is this, the dark ages? stfu and deal, or switch your phone and do something about it. “cramping your style”?? either you’re trying to make a joke and basically have no sense of humor, or you’re a pathetic woman who spends her life burried in a bbm.

while this whole deal with RIM is a nuisance, it’s not comepletely disrupting to life. it’s understandable for someone who is reliant on emails to be concerned, but for the people who have blackberries for casual usuage to be upset that they can’t use their phone to send cute little smileys or access facebook: that’s ridiculous. you can deal.

Reply

Larry December 22, 2009 at 11:34 pm

It really is not an issue. I called my admin and she will read my emails and call me if anything urgent comes in….

I really don’t understand why some people freak out when one option fails!

Reply

laughingman December 22, 2009 at 11:47 pm

Captaincrunch on a tear… HA HA.

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ron December 23, 2009 at 12:10 am

Its working! Calgary

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Matt December 23, 2009 at 1:02 am

Why won’t BB just admit when they have an outage? I figured our server was having the problem, so IT wiped my phone and issued a new activation password and now even that won’t work. Problems get multiplied because of BB’s silence on outages. Just send me a PIN message or post an alert on the net. Why act like Tiger Woods and try to keep it under the radar? I feel like Elin right now.

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Roger December 23, 2009 at 1:44 am

@ Larry, it is an outage that is affecting all features on my blackberry, and unfortunately that is a big deal…

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Elai Cruz December 23, 2009 at 6:13 am

Hell, the BB email server in the Philippines has never worked. Try that out for a change.

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Penelope December 23, 2009 at 4:44 pm

It’s worse than that. They like to pretend internally that the blackouts don’t happen, at least on the CS side.

Reply

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