11 Ways Wireless Providers Screw You Over

Talk to a random sampling of wireless phone users and you are sure to find one thing: dissatisfaction with their provider. Seemingly everyone has a horror story about two about “how bad Verizon is” or “what terrible signal strength AT&T has” or how “so and so has the worst customer service ever.” In fact, it would be tough to visit just about anywhere in the U.S. and fail to dredge up similar stories from just about anyone you met. All of this begs the question: why are people are so universally unhappy about their wireless providers? Here are 11 reasons.

(more…)

Anatomy of a Cell Phone Bill

What are you paying for? We broke down all the fees and charges on a typical cell phone bill and found some things you pay for that you may not be aware of. Pay-per-use data access charges can rack up quickly if you’re charged by the KB and if you’re on a cruise, you’ll want to turn the phone off to avoid expensive roaming charges.

(more…)

FCC to America: Is Your Cell Phone Bill Confusing?

This summer, the Federal Communications Committee (FCC) asked America to weigh in on whether consumers have enough information to make decisions about their communications services.

Turns out Americans have plenty to say. And so do we. BillShrink has found that 8 out of 10 people are overpaying on their cell phone bills — to the tune of $800 million dollars total so far this year!

(more…)