Articles tagged in fail

08.11.09

8 Ways to Majorly Fail at Customer Support

Jonathan Rivers

tweetmeme_url = ‘http://www.billshrink.com/blog/8-ways-to-majorly-fail-at-customer-support/’; Some people just can’t make an honest living. And, sometimes, businesses fail to outdo this axiom as well. In other cases, there are grand mistakes which result in lots of frustration, money lost by customers, brands or both. Usually these situations are worsened by bureaucracy, poor management, and an unwillingness by many companies to admit fault. With

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08.04.09

15 Companies Whose IPOs Were Complete Flops

Stan Reybern

The most anticipated day in the life of a company is its “liquidation event”, when the founders and/or investors cash out. Typically, a liquidation event takes the form of a buyout or what is known as an initial public offering (IPO.) This is when a company offers stock to the public for the first time. A successful IPO – like

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