tweetmeme_url = ‘http://www.billshrink.com/blog/8-ways-to-majorly-fail-at-customer-support/’; Some people just can’t make an honest living. And, sometimes, businesses fail to outdo this axiom as well. In other cases, there are grand mistakes which result in lots of frustration, money lost by customers, brands or both. Usually these situations are worsened by bureaucracy, poor management, and an unwillingness by many companies to admit fault. With
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